Job Description
About the role The Sales Training Team is responsible for ensuring the effective onboarding, and continuing education , of Sales, and Sales related professionals, within Blackbaud. Blackbaud continues to invest heavily in the development of its Sales and Sales related teams and this role will ensure those investments deliver on both our time to value and growth goals. As a Sales Trainer focused on c ontinuing e ducation, this role will report directly to the Director of Sales Training and will be responsible for ensuring that existing AE â s have the knowledge and skills necessary to increase their overall sales effectiveness. What youâll do Own the design and execution of post onboarding , in role development , programs that drive measurable improvements in seller productivity, deal execution, and revenue outcomes for Account Executives. Deliver targeted, just - in - time enablement (live, virtual, and self - paced ) to address evolving business priorities, product changes, and identified performance gaps. Deliver global enablement programs using a blended learning approach ( e - learning , self - paced content, instructor led sessions, certifications) tailored to regional and r ole based needs across US, Canada, BBE, and BBP teams. Key contributor to implementing and curating curriculum, presentations, documentation and resources to support an innovative enablement program Partner with Sales Leadership, Sales Operations, and subject matter experts to ensure enablement is reinforced in the flow of work through coaching, inspection, and ongoing reinforcementânot one time training events. Partner with the Awareness to Revenue organization to understand, influence, and align tools, processes, and workflows that impact AE effectivenessâensuring enablement programs are supported by the right systems and resources. In concert with Sales Operations, track and report the impact of our Continuing Education programs for relevant stakeholders Establish continuous feedback loops and iterate on programs to ensure enablement remains aligned to seller needs, market changes, and strategic initiatives. Interface with Sales leaders and functional groups to ensure our Continuing Education program aligns with our strategic initiatives What youâll bring Minimum 1 - 3 yearsâ experience in enablement or relevant technology Sales, Marketing, Enablement of Sales Support roles in the B2B space Familiarity with Adult Learning techniques a plus Ability to engage and inspire through both content and delivery Strong interpersonal and communication skills that span various cultures and professional backgrounds as this role will support our Global operations Highly efficient, organized and self-motivated with a passion for training and enabling success for individual contributors and people leaders Ability to work within a matrixed organization Must be detail oriented to focus on key programs and the orchestration of activities and events KPIs, OKRs, Measurable Success Factors include t ime to productivity for new and transitioning sellers ; s ales p roductivity defined as total ARR sold / # of AEs ; s kill certification and proficiency benchmarks Stay up to date on everything Blackbaud, follow us on Linkedin , Twitter , Instagram , Facebook and YouTube â Blackbaud powers social impact through purposeâdriven technology and responsible AI. Guided by our Intelligence for GoodÂź vision, weâre building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. The starting base pay is $67,400.00 to $90,700.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-flexible workforce Wellness Programs 401(k) program with employer match Flexible paid time off Generous Parental Leave Donations for Doers Pet insurance, legal and identity protection Tuition reimbursement program