Sales Operations Analyst – North America

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

About the Role

As the Sales Operations Analyst for North America, you will play a critical role in supporting sales performance optimization across the region while contributing to global sales operations initiatives.

Reporting to the Director, Sales Operations, Markets & Commissions, you will deliver data-driven insights, manage core reporting tools, and collaborate with regional and global teams to ensure accuracy, efficiency, and strategic alignment across sales processes and systems.

This role is ideal for a highly analytical, detail-oriented professional who thrives in a collaborative, fast-paced environment and enjoys using data and technology to drive operational excellence.

Reports to: Director, Sales Operations
Direct Reports: None

Location: United States – Virtual/Remote

Travel: Up to 10%
Languages: English fluency required

Key Accountabilities

Collect, analyze, and interpret sales performance data to provide actionable insights to sales leadership
Develop and maintain Power BI dashboards and reports tracking pipeline health, revenue performance, and conversion rates
Support preparation of business reviews and sales performance presentations
Apply predictive analysis techniques to identify trends, risks, and opportunities in pipeline and sales performance data

Maintain and enhance sales data quality and accuracy within Salesforce and related systems
Partner with Sales Enablement and CRM teams to identify and implement process improvements
Utilize Power Automate and other Power Platform tools to streamline workflows and reduce manual tasks

Collaborate with North America sales leadership to develop accurate sales quotas and territory plans
Work closely with Finance and Operations teams to align sales quotas with market budget targets

Partner with Sales, Finance, Marketing, and Customer Success teams to ensure accurate data flow and alignment on key metrics
Support coordination of cross-regional and global projects, sharing insights and best practices from the North America market
Participate in global initiatives, driving continuous improvement at a global scale

Maintain expert-level Excel and Power BI reporting capabilities
Leverage Power Automate and other tools to enhance process automation
Support Salesforce data governance and alignment with global CRM processes

Bachelor’s degree in Business Administration, Sales, Finance, Data Analytics, or a related field
Proven experience in Sales Operations, Business Analysis, or a similar data-driven role
Advanced analytical and Excel skills with the ability to interpret complex datasets and generate insights
Experience with Salesforce and Power BI required
Familiarity with Power Automate and Microsoft Power Platform strongly preferred
Exposure to predictive or trend analysis (e.g., pipeline forecasting) is a plus
Strong communication skills with the ability to present complex information clearly
Highly organized with the ability to manage multiple priorities under tight deadlines
Collaborative, proactive mindset and comfort working across global teams and time zones

Growth opportunities within a global human resources leader
A learning-focused culture that values agility and continuous improvement
An open-minded environment that encourages new ideas and exploration of alternatives
Comprehensive benefits package including health, PTO, and paid holidays

Compensation Range:

$57,000 – $75,000 per year, plus bonus

(Placement within this range is based on geographic location, experience, and other compensatory factors.)

Benefits