Sales Operations Analyst, Salesforce Admin

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Analyze sales pipeline, bookings, revenue, and win/loss data using Salesforce
Develop and maintain dashboards supporting Sales KPI’s (incl. Bookings, pipeline)
Based on current excel based reporting, develop AI (prompt-based) reports and dashboards and analytical models
Develop and maintain Excel-based reports supporting both Listengage and TCS reporting requirements
Partner with Sales, Finance, and Delivery teams to provide end-to-end sales performance insights
Identify trends, risks, and opportunities in pipeline health, bookings, and sales execution
Deliver insights and recommendations that extend beyond assigned tasks
Ensure accuracy and consistency of sales data and reporting
Ensure cleanliness and recency of CRM contact data (specifically tied to Marketing Cloud, Core, Solution Engineering and Partner teams)

5+ years of experience supporting senior commercial and business leadership in reporting and analytics roles.
Strong Salesforce Admin experience, including hands-on experience using Salesforce for sales operations or analytics
Salesforce Administration Certification preferred
Advanced proficiency in Microsoft Excel (formulas, pivot tables, analysis)
Ability to work independently and manage priorities with minimal supervision
Strong analytical thinking, attention to detail, and problem-solving skills
Natural problem-solver: comfortable with complexity and ambiguity
Experienced team player, able to align and motivate both internal and external stakeholders.
Knowledge of working cross-functionally with Sales, Finance, and Operations teams
Comfort operating in ambiguous or evolving environments
Always learning mindset, prepared to evolve as AI and LLM’s (Large Language Models) continue to evolve and drive efficiencies within the reporting and analytics realm