Salesforce Administrator (Temporary)

Salesforce System Administrator (Contract)

Duration: Short-term assignment (coverage for employee on medical leave)

Location: Remote

Overview:

Our client is seeking a Temporary Salesforce System Administrator to maintain day-to-day operations and user support during our primary admin’s leave of absence. The environment includes ~65 users across Sales Cloud and Service Cloud and requires consistent, reliable administrative oversight to ensure stability and continuity.

Key Responsibilities:
• Provide daily operational support, resolving ~30–40 user requests per month
• Manage and prioritize support tickets (access issues, data corrections, reporting needs, minor enhancements)
• Perform user lifecycle management (setup, deactivation, roles, profiles, permission sets)
• Maintain and troubleshoot Sales Cloud and Service Cloud configurations
• Build, update, and optimize reports and dashboards for business stakeholders
• Support data quality initiatives, including imports, deduplication, and cleanup
• Update and maintain declarative automation (Flows, Process Builder, validation rules)
• Monitor system performance and proactively address issues
• Maintain clear documentation of changes, configurations, and administrative actions
• Oversee and optimize integrations with HubSpot, Pardot, SalesIntel, and Salesloft to ensure reliable data flow

Required Qualifications:
• 2–4+ years of hands-on Salesforce Administration experience
• Strong working knowledge of Sales Cloud and Service Cloud
• Experience supporting users in a ticket-based environment
• Proficiency with user/security management, reporting, dashboards, and data tools (Data Loader or similar)
• Familiarity with declarative automation (Flows, Process Builder, validation rules)
• Strong problem-solving skills and ability to work independently
• Excellent communication skills with both technical and non-technical users

Preferred Skills:
• Salesforce Administrator Certification (ADM 201 or equivalent)
• Experience supporting small-to-mid-sized orgs (~50–100 users)
• Familiarity with case management workflows or service operations
• Experience with sales/marketing systems such as HubSpot, Pardot, Salesloft, or SalesIntel

Additional Details:
• This is a hands-on operational role, not a strategic or architect-level position
• Ideal for someone who is responsive, detail-oriented, and comfortable with a steady support cadence
• Opportunity to step into a stable environment with established processes and clear expectations

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