Job Description
Scrum Master / Technical Project Manager
Location: Remote, India. Timings: 3:30pm – 12:00am IST.
12-Month Contract | $2,298.62/month USD
Our client, a leading SaaS company headquartered in the San Francisco Bay Area, is seeking a Scrum Master / Technical Project Manager, to help guide key initiatives within our client's engineering and networking teams. The ideal candidate will have a solid background in both Scrum and project management, with experience in technical projects—particularly those involving Microsoft, Okta, and other SaaS products and endpoints.
In this role, you will be a key player in driving projects forward, supporting team members, and ensuring the successful delivery of technical solutions in a fast‑paced environment.
- Your Impact
- Manage the planning, execution, and delivery of technical projects, ensuring they are on time and within scope.
- Serve as the Scrum Master for engineering teams, facilitating Scrum ceremonies including sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
- Promote and coach teams on Agile best practices to drive continuous improvement.
- Collaborate with product owners, engineers, and stakeholders to define project scope, goals, and deliverables.
- Help identify and remove impediments, manage risks, and resolve issues to ensure project success.
- Clearly communicate project updates, risks, and outcomes to stakeholders and team members.
- Assist in creating department presentations, dashboards, status updates, and roadmaps.
- Develop and maintain project documentation, including project plans, communication plans, and status reports.
- Assist in submitting requisitions in procurement systems.
- Support and help guide team members, fostering a culture of collaboration and accountability.
- Your Experience
- 2+ years of experience in a project management or Scrum Master role within a corporate IT or engineering environment.
- Solid experience with Agile methodologies (Scrum, Kanban); familiarity with the SAFe (Scaled Agile Framework) is a plus.
- Experience in an engineering or IT support role, specifically providing support for Microsoft products and endpoints.
- Hands‑on experience with core Microsoft technologies, including M365, Azure, SharePoint, Exchange Online, and Intune.
- Ability to manage multiple projects simultaneously with a results‑driven orientation.
- Strong communication, problem‑solving, and interpersonal skills.
- Experience managing ticket queues and collaborating with operations teams to ensure timely remediation of issues.
- BA or BS degree in Computer Science, Engineering, or an equivalent level of professional experience.
- Nice to Haves
- Certifications such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Project Management Professional (PMP).
- Experience with large‑scale IT migration or infrastructure deployment projects.
- Familiarity with IT Operations Management (ITOM) software.
- A preference for solving problems with automation and code over manual clicks.
- A willingness to learn AI tools to help you in your role.
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