Job Description
Engagement Specialist (SEA) – Compliance & Software Anti-Piracy Initiatives Location: Remote – Must be based in Southeast Asia (SEA) Trial Period: 3 months Compensation: * Fixed Monthly Salary: $800 – $1,000 (Based on experience and interview performance) Performance-Based Variable: Up to ~$400 per month (Based on measurable targets and KPIs) Contract Type: Independent Contractor (2-year renewable) About Us At Ruvixx, we are on a mission to protect businesses globally by ensuring the integrity of software usage through cutting-edge solutions and data-driven insights. Partnering with top-tier licensing and compliance organizations, we safeguard the digital landscape across emerging markets. ✨We are looking for a sharp, driven Customer Engagement Specialist based in Southeast Asia to join our fast-growing team and elevate our anti-piracy campaigns to new heights! What You’ll Do Market Coordination: Manage compliance and anti-piracy campaigns specifically targeting the SEA region. Data Intelligence: Analyze and evaluate investigation data, ensuring CRM systems are updated with precision for global reporting. Lead Development: Proactively identify new leads using external sources and refine engagement strategies to convert non-compliant users. Process Optimization: Organize documentation to ensure smooth, consistent workflows and knowledge-sharing across the team. Ad-hoc Analysis: Provide rapid insights and data snapshots to meet evolving business needs. What We’re Looking For Experience: 1+ years in Sales, Account Management, or Legal (Sales exposure is key; software compliance or anti-piracy experience is a massive plus!). Language: High proficiency in English (written and verbal). Additional proficiency in a regional language (e.g., Malay, Vietnamese, Thai, or Tagalog) is highly advantageous. Tech Savvy: Comfortable with data management tools, CRM metrics, and Omni-channel communication (calls, emails, video). Data Literacy: Basic to intermediate skills in MS Excel or equivalents (Google Sheets, SPSS). Research Skills: Strong online "detective" skills, including advanced search techniques for lead generation. Mindset: Ability to prioritize tasks under pressure and adapt to changing campaign priorities in a remote environment. Preferred Traits Curious: A genuine desire to learn the intricacies of software intellectual property and compliance. Resilient: You thrive in a fast-paced environment and view obstacles as puzzles to be solved. Collaborative: A team-first mindset, ready to work seamlessly with global colleagues across different time zones. Why Join Ruvixx? Global Impact: Work on high-stakes, impactful projects for some of the world’s leading software brands. Career Growth: Clear pathways to develop your expertise in customer engagement and software law. Remote-First: A culture that values autonomy and global collaboration. Integrity-Driven: Join a team that values innovation, continuous learning, and doing the right thing. Ready to fight piracy and make a difference? Apply today and join us at Ruvixx! ✨