Job Description
Job Title: Seasonal Licensed ACA Telesales Representative
Employment Type: Seasonal (with potential for permanent placement)
Pay Rate: $21–$24/hour + Bonus
Location: Onsite Preferred (Remote/Hybrid may be considered based on business need)
Seasonal Dates: September 15, 2025 – January 31, 2026
Keystone Advisors is a fast-growing, mission-driven organization seeking licensed ACA Telesales professionals for the 2026 Open Enrollment Period (OEP). As a seasonal representative, you’ll help individuals and families find affordable healthcare coverage while delivering a high-quality customer experience. Supported by a collaborative team and a strong lead pipeline, you will play a pivotal role in driving customer growth and shaping the future of ACA enrollment.
- Top performers may be extended offers for permanent roles after OEP.
- Quarterly Company Events & Team Celebrations
- Fun, Inclusive Work Environment
- On-the-Job Training & Development
- Onsite Amenities: Yoga/Meditation Room, Pickleball Court, Golf Simulator, and Doggie Daycare
- Active Life & Health Insurance License (Group 1)
- 2026 FFM Certification completed prior to start date
- Qualify for Carrier & National Appointments for All ACA Carriers
- Release in hand
- No Open VECTORS
- Ability to pass state-required and employer background checks
- 3+ years’ experience in telesales, customer service, or healthcare-related industries
- Strong proficiency in CRM tools and Microsoft Office Suite
- High school diploma required; college degree or equivalent work experience preferred
- Spanish-English bilingual candidates strongly encouraged to apply (minimum of 4 will be hired)
- Answer inbound calls and place outbound calls to prospective ACA customers
- Educate clients on ACA health plans and match them to appropriate coverage
- Promote company products with a customer-first approach
- Ensure regulatory and compliance standards are met on every call
- Maintain accurate and complete call documentation
- Consistently meet or exceed performance targets (sales, quality, efficiency)
- Stay up to date on market changes, product offerings, and internal processes
- Other duties as assigned
- Self-motivated with a competitive spirit
- Strong empathy, patience, and communication skills
- High energy and passion for helping others
- Detail-oriented with the ability to multitask effectively
- Committed to delivering exceptional customer service and closing sales
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