Job Description
About the position
- Responsibilities
- Coordinate and schedule appointments efficiently.
- Maintain accurate records of dispatch activities and communications.
- Communicate effectively with technicians and clients via phone and computer systems.
- Handle customer inquiries and resolve issues promptly with professionalism.
- Assist in administrative tasks such as data entry, inventory software parts and supply orders, filing, and maintaining office supplies.
- Requirements
- Proven experience in an office or administrative role; experience as a dispatcher is a plus.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficient in using basic computer systems, smartphones, and office software (e.g., Microsoft Office).
- Excellent phone etiquette and strong verbal communication skills.
- Previous experience in customer service or front desk roles is preferred.
- Fluency in English and Spanish is a must.
- Nice-to-haves
- Experience in dispatching is a plus.
- Ability to work well under pressure while maintaining a positive attitude.
- Benefits
- Employee discount
- Flexible schedule
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Apply Now