Job Description
- Job Description:
- Act as a Day-to-Day Lead for multiple beauty brand clients, building trust and driving long-term value across product launches, seasonal campaigns, and always-on programming.
- Be the Voice of the Client Internally: Translate beauty brand needs into action plans and rally cross-functional teams to deliver impact - whether that's a hero product launch, rebrand moment, or evergreen content strategy.
- Identify opportunities to expand our accounts through new geographies, product lines, or creative solutions.
- Lead with Strategy: Turn insights, campaign results, and client feedback into meaningful recommendations that align with brand goals.
- Communicate with Precision: Deliver executive-ready updates, decks, and reports that are clear, compelling, and actionable.
- Own Reporting: Partner with our Strategy and Product team to present performance insights vs KPIs (views, engagement, EMV, sales lift, affiliate performance) that don't just summarize the past but inform what's next.
- Drive Accountability: Own timelines, deliverables, and the final product - ensuring everything is on-brand, on-time, and on-budget across seeding, paid partnerships, and integrated campaigns.
- Champion Excellence: Push internal teams to go beyond the brief and consistently deliver industry-leading work.
- Problem-Solve with Agility: Anticipate roadblocks and drive quick, thoughtful solutions that keep momentum strong.
- Directly Impact Client Retention (Net Revenue Retention): You’ll be responsible for retaining and growing your account(s) quarter-over-quarter by identifying and activating upsell opportunities, building trust, and retaining client investment.
- Understand What Moves the Needle: Align campaign strategy to key client objectives and stakeholder success metrics, so performance directly supports retention and growth.
- Deliver Long-Term Value: You don't just hit goals, you build relationships that deepen over time and position Kyra as an indispensable growth partner.
- Run High-Impact Campaigns: Own large-scale programs from kickoff to wrap - product launches, seasonal tentpoles, retailer partnerships, evergreen content engines - ensuring seamless internal collaboration and flawless delivery.
- Lead with Data: Forecast outcomes, track performance, and use insights to inform both immediate actions and longer-term strategy for your beauty brand partners.
- Requirements:
- 3–5 years of experience executing influencer marketing activations or client-facing account management in the creator or social media space
- Expertise in creator ecosystems, platform dynamics (especially TikTok and Instagram), and content performance metrics
- Proven success managing and growing accounts, especially through expansion opportunities that directly impact revenue retention
- Strong commercial acumen with a clear understanding of how to influence Quarterly Net Revenue Retention (NRR) through both strategic execution and relationship building
- Ability to craft and deliver high-impact messages across formats and audiences, from day-to-day client contacts to senior stakeholders
- A natural rapport-builder who knows how to guide, align, and advocate
- Deep understanding of scopes, deliverables, and timelines, with a relentless eye for detail and follow-through
- Clear sense of ownership, always holding yourself and others accountable to the highest standard
- Benefits:
- Support
- Health insurance
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