Job Description
Role Overview: The Community Health Educator, Senior supports the development and execution of outreach strategies within an assigned territory to improve health outcomes, reduce healthcare costs, and increase member engagement. This role delivers health education, supports community-based programming, assists with Social Determinants of Health (SDOH) surveys, and documents outreach activities and outcomes in Jiva. The position operates in both field-based and wellness center settings (brick-and-mortar and mobile) and serves as a senior-level resource for community education initiatives.
- Work Arrangements:
- Remote - The associate can work remotely from anywhere in Northern Michigan (MI) and will primarily serve Region 2 or Region 3 Michigan Medicaid service territories.
- Region 2 counties: Emmet, Charlevoix, Antrim, Kalkaska, Leelanau, Grand Traverse, Benzie, Manistee, Wexford, and Missaukee.
- Region 3 counties: Cheboygan, Presque Isle, Otsego, Montmorency, Alpena, Crawford, Oscoda, Alcona, Roscommon, Ogemaw, and Iosco.
- Region 5 counties: Clare, Gladwin, Arenac, Isabella, Midland, Bay, Gratiot, and Saginaw. (as needed only)
- Ability to travel extensively within assigned communities required.
- Responsibilities:
- Execute outreach strategies within the assigned territory by participating in community events, conducting member outreach, and delivering health education and resources.
- Assist with completing SDOH surveys and ensure accurate documentation of outcomes in Jiva.
- Support one or more functional focus areas based on territory needs, including: Community Programs and Events, Community Education, and Member Outreach
- Work in the field and in wellness center environments (brick-and-mortar and mobile) to support member events, educational programming, and related initiatives.
- Develop new health education programs and implement, maintain, and enhance existing programs to meet members and community needs.
- Collaborate with providers and community partners to coordinate and support health screenings and educational events for members.
- Mentor, coach, and provide guidance to Community Health Educators, as assigned by the supervisor.
- Accurately track, document, and report outreach activities and outcomes in accordance with departmental guidelines.
- Perform additional duties and assigned special projects as directed by the supervisor.
- Education & Experience:
- Bachelor’s Degree required.
- 3 to 5 years of experience in health education, public health, community outreach, or marketing required.
- Additional licenses or certifications as required by state regulations.
- Licensure:
- Valid driver’s license and access to an adequately insured vehicle in accordance with state requirements are required.
- Skills & Abilities:
- Strong knowledge of public and health education principles, community outreach strategies, and population health concepts.
- Understanding of the healthcare industry and managed care environment preferred.
- Ability to engage diverse populations and deliver education in community-based and clinical settings.
- Strong communication and interpersonal skills, with the ability to build relationships with members, providers, and community partners.
- Organizational skills with the ability to manage multiple activities, events, and priorities.
- Experience mentoring or supporting peers in a team-based environment.
- Proficiency with documentation systems and tools; experience with care management or outreach platforms preferred.
- Ability to lift up to 25 pounds.
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