Senior Experiential Manager, Hospitality (Team Manager)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

About the position

    Responsibilities
  • Work with markets and hotels to arrange full team accommodation, and other local requirements.
  • Liaise directly with all hotels on booking, room configurations, meals and payment.
  • Support team members on requirements for advance trips to local markets as needed.
  • Understand local visa and travel vaccination requirements.
  • Contribute to writing the Global Guidelines - a toolkit for global program activation and plan for local markets to leverage against.
  • Support in operational/logistical planning as needed for Global and Host Country team event deliverables.
  • Research, plan, support and ensure compliance to full requirements for visas and vaccinations for all global team members.
  • Research, plan and run all team meetings, team building and motivational activities both pre, during and post tour.
  • Manage the teams' movements and wellbeing on a day-to-day basis with the Tour Directors and Market Leads.
  • Be largely based at the hotel to ensure all team members have support where needed.
  • Work closely with the Team Medic to lead the team's health and wellbeing.
  • Plan and manage team dinners, events, birthday celebrations, cultural celebrations and other appropriate milestones.
    Requirements
  • 5+ years' experience in marketing/sponsorship, administrating on global sports properties.
  • Highly detail-oriented self-starter, organized with ability to multi-task and meet deadlines.
  • Strong team player.
  • Endurance, stamina and physical ability to work long hours for extended days on the tour.
  • Persistent enthusiasm, energy and drive through the project both in the office and importantly, on the road.
  • Problem solves effectively as a team and independently.
  • Excellent interpersonal and communication skills (both oral and written).
  • Strong experience in event marketing, client servicing and team management.
  • Experience working on/at large-scale and/or global events.
  • Sound decision-making and problem-solving skills based in agency, client and industry knowledge.
  • Extremely strong planning and organizational skills to effectively manage numerous workstreams and resources simultaneously.
  • Open to change and highly adaptable to shifting needs and deadlines, sometimes in pressurized situations.
  • Strong computer skills - Microsoft Office proficiency (Word, Excel, PowerPoint).
  • Valid driver's license and clean driving record required.
    Nice-to-haves
  • Bilingual is not required but is a plus (Spanish).
  • Flexibility and willingness to travel domestically and internationally, work weekends or holidays as needed.
    Benefits
  • Unlimited PTO policy.
  • Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options.
  • Pet Insurance.
  • Generous Family and Parental Leave Policy (12 weeks).
  • Access to 401K program with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Pretax Transportation/Commuter Benefits.
  • Dedicated Mental Health resources including Headspace membership.
  • Discount portal for everyday goods and services.
  • Employee Resource Groups and inclusive diversity programming and initiatives.
  • Personal Development programs.

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