Job Description
Possibility for Extension: Yes
Work Location: Fully Remote
Candidate Location: No SC residency required. Open to candidates that currently live in Eastern time zone only.
- Daily Duties / Responsibilities:
- WORKS UNDER LIMITED SUPERVISION in the administration, DESIGNING, DEPLOY, maintenance, SECURITY, monitoring and support of agency's mdt AND mecm/sccm INFRASTRUCTURE.
- ENSURE RELIABLE SOFTWARE DISTRIBUTION, PATCHING, REPORTING, AND OPERATING SYSTEM DEPLOYMENT (OSD).
- ANALYSIS OF AGENCY SOFTWARE VERSIONING FOR BUSINESS NEEDS, AS REQUIRED, AND LEADS IN THE IMPLEMENTATION OF SOFTWARE SPECIFICATIONS TO MEET THOSE NEEDS.
- CONFIGURE APPLICATIONS DEPLOYMENTS FOR ENDPOINT DEVICES TO MEET TECHINCAL REQUIREMENTS.
- IMPROVE ENDPOINT COMPLIANCE, SECURITY POSTURE, AND OPERTIONAL EFFICIENCY BASED ON TECHNICAL NEEDS.
- MONITOR PERFORMANCE OF MECM/SCCM INFRATRUCUTURE, EVENT LOGS, ANALYZE, AND PERFORM ROUTINE SECURITY PRACTICES AS NEEDED.
- PROVIDE OPERATIONAL SUPPORT, DOCUMENTATION, AND KNOWLEDGE TRANSFER.
- UPDATES MDT AND MCM/SCCM ENVIRONMENT WITH SECURITY CONTROLS
- Participates in the ENTRPRISE administration, planning, installation, maintenance, security, monitoring and support of the agency's ENDPOINT computers, SOFTWARE DEPLOYMENTS, and peripheral devices.
- MAXIMIZE SECURITY CONTROLS USING INDUSTRY BEST PRACTICES.
- SUPPORTS AND ADHERES TO CHANGE MANAGEMENT PROCESSES.
- AWARENESS OF SECURITY COMPLIANCE CHANGES PROCESSES.
- IDENTIFIES RISKS AND COMMUNICATES RISKS TO THE CIO AND IT TEAM.
- DEVELOPS TECHNICAL DOCUMENTATION FOLLOWING AGENCY POLICIES; CJIS SECURITY GUIDANCE; STATE SECURITY STANDARDS.
ADDITIONAL SKILLS:
- understanding of hardware and software inventory
- SKILLED EXPERIENCE IN MECM/SCCM HIERARCHY (CAS, PRIMARY, SECONDARY SITES CONFIGURATIONS
- EXPERIENCED WITH BOUNDARY GROUPS, SITE SYSTEMS, DISTRIBUTION POINTS, AND CONTENT STRATEGY
- ABILITY TO COMMUNICATE DIRECTLY WITH THE IT TEAM, BUSINESS EMPLOYEES, AND VENDOR PARTNERS.
- Good understanding of high availability environments
- good understanding of hardware platforms and ability to troubleshoot, test deploy, and validate global issue resolutions
- advanced with dns, dhcp, pxe, and related protocols
- good organization, attention to detail, and time management skills
- good interpersonal skills
- proactive and Self-motivated
- Self-management abilities
- ability to comply with it policies, sops, disaster recovery, business continuity, and incident response requests
- good understanding of image testing, issue tracking, sign off, and industry standard soe and imaging tools
- Required Skills (rank in order of Importance):
- 5+ YEARS EXPERIENCED IN ENTERPRISE MECM/SCCM AND MDT ADMINISTRATION
- 5+ YEARS SKILLED IN WINDOWS OPERATING SYSTEM, SOFTWARE, AND IMAGE DEPLOYMENTS & REFRESHES
- SKILLED IN MULTIPLE OS IMAGE DEVELOPMENT & IMPLEMENTATION
- 5+ YEARS SKILLED EXPERIENCE IN SOFTWARE UPDATE POINTS (SUP) AND WSUS INTEGRATIONS WITH SQL SERVER CONFIGURATIONS
- EXPERIENCED WITH ACTIVE DIRECTORY, ENTRA AD, M365 ADMINISTRATION, MICROSOFT INTUNE (CO-MANAGEMENT) AND ENTRA DEFENDER FOR ENDPOINT (MDE) MANAGEMENT; SKILLED WITH DISCOVERY METHODS (AD SYSTEMS, USER, GROUP, ENTRA AD/ADDC HYBRID
- Preferred Skills (rank in order of Importance):
- expert with windows infrastructure, logging, and event handling
- CANDIDATE MUST BE ABLE TO DEMONSTRATE WORKING KNOWLEDGE OF CLIENT SETTINGS, DEPLOYMENT STRATEGIES, AND 3RD PARTY SOFTWARE SUPPORT
- expert of compliance settings, baselines, and client health
- expert with powershell, scripting, logon scripts, and logon optimizations
- expert with automated deployments of os, drivers, gpos, task sequences, etc…
Required Certifications/Trainings:
Microsoft Certified Professional
Microsoft Certified Systems Engineer
Microsoft Azure Fundamentals
Microsoft Azure Administrator
- Network+
- **These are preferred, not required
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