Job Description
Company Description: About Redcare Pharmacy: As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today. About the role: Search is the primary way millions of customers find what they need at Redcare — and in a health context, getting it right is uniquely complex and impactful. In this role, you will own the end-to-end search experience , shaping how customers discover products, navigate uncertainty, and ultimately find the right solution for their needs. You’ll operate at the intersection of product, UX, and data , driving a domain that combines technical depth with real customer impact. From improving relevance and discovery to redefining how search supports customers who don’t yet know what they’re looking for, this is a role with high visibility and meaningful ownership. Job Description: About your tasks: Own and evolve the end-to-end search experience – from query input and autocomplete to results pages, filters, and zero-results states across all platforms Shape search relevance and ranking strategies , working closely with data science and ML teams to continuously improve how results are understood and delivered Drive discovery and navigation , enabling customers to move seamlessly between browsing and searching, especially in complex health-related journeys Define and refine the measurement framework for search , including advanced metrics like query reformulation rate, zero-results rate, and time to first relevant result Build and prioritise a high-impact roadmap , balancing quick wins with long-term investments in search infrastructure, UX quality, and experimentation Qualifications: About you: You have strong ownership experience in search or discovery products , understanding both ranking logic and user experience layers You bring a deeply data-driven mindset , with experience interpreting complex metrics and running meaningful experiments beyond surface-level KPIs You are comfortable collaborating with data science and ML teams , and understand key concepts like ranking signals, query understanding, or semantic search You care about creating intuitive user experiences , and have clear opinions on how search should behave across different devices and use cases Additional Information: About your benefits: In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits: Work from Home : If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU. Personal development : Grow! We support and encourage your individual development through various in- and external trainings. Redcare events : We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties. Corporate pension plan : We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice. Mental Health : Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.