Job Description
Key Responsibilities: Project Management Lead full‑cycle software implementation projects from initiation through go‑live and project acceptance Manage project scope, schedules, forecasts, risks, dependencies, and change control Serve as the primary point of contact for customers and internal stakeholders Develop and maintain detailed project plans and delivery forecasts Deliver clear, proactive status reporting to customers and leadership Forecast project delivery timelines and financials every month, quarter and year for all assigned projects. Forecasting measures the difference between your project forecasts and the project results Manage invoicing milestones and ensure alignment with contractual deliverables Identify issues, mitigate risks, and resolve conflicts to keep projects on track Conduct post‑implementation reviews and contribute to continuous improvement efforts Application Consulting & Training Serve as a lead application consultant across configuration, testing, UAT, and deployment Facilitate requirements gathering and translate business needs into system solutions Deliver customer and internal training sessions (remote and onsite as required) Guide customers through functional and data validation testing Provide best‑practice recommendations to support application adoption and success Quality & Collaboration Participate in functional, regression, and user acceptance testing activities Identify and document defects, validating fixes in collaboration with the customer and FAS development teams Create and maintain customer project documentation, training materials, and user guides Partner with cross‑functional teams and external stakeholders to ensure successful outcomes Qualifications : Required 5+ years of experience in software implementation or enterprise system delivery Proven success managing client‑facing projects with multiple stakeholders Strong leadership, communication (written and verbal), negotiation, and conflict-resolution skills Ability to manage competing priorities in a fast‑paced, matrixed environment Experience supporting configuration, training, testing, and go‑live activities Proficiency with Wrike, Excel, PowerPoint, and SharePoint Preferred Experience with LIMS, forensic science, criminal justice, or medical examiner systems Experience delivering federal or highly regulated projects PMP certification or equivalent (or in progress) Familiarity with Wrike or similar project management tools