Job Description
About the position
- Responsibilities
- Conduct telephone or in-person interviews with study participants.
- Recruit and consent study participants.
- Assist in training new study staff in study protocols and provide instruction to study participants.
- Prepare computer-generated reports, including statistical tables.
- Answer participants' and providers' questions.
- Screen and recruit participants; obtain consent.
- Schedule examination appointments for study participants.
- Review questionnaires for completeness and accuracy; check for inconsistencies; and code open-ended questions.
- Assist with all aspects of mailed surveys.
- Monitor participants' progress (e.g., blood pressure, exercise, response to questionnaires, tracking, etc.).
- Provide basic data management using database software.
- Maintain all pertinent project records and files.
- Transcribe data from records to forms.
- Requirements
- Minimum of one (1) year experience in a research/health care environment required.
- Associates degree OR two (2) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
- Experience with computer applications, such as word processing and database software, required.
- Experience in editing/coding questionnaires required.
- Interviewing experience required.
- Excellent interpersonal and communication skills; telephone skills required.
- Familiar with medical terminology.
- Bilingual (English/Mandarin) Level I Required.
- Must have own car, valid driver's license and willing to travel up to 60-mile radius through the Bay Area to conduct in-person visits.
- Nice-to-haves
- Bachelors degree OR four (4) years of experience in a directly related field preferred.
- Professional experience with older adults with chronic conditions including cancer, cognitive impairment, and/or limited life expectancy.
- Outstanding verbal and written communication skills.
- Ability to work independently and as part of a team, take direction from others and collaborate, and proactively troubleshoot study challenges in real time asking questions as needed.
- Preferred: Cantonese proficiency (in addition to Mandarin).
- Benefits
- Market competitive total rewards package
- Pay equity and transparency commitment
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