Job Description
Job title: Senior Specialist, Systems Administration (Government) in Virginia at AT&T
Company: AT&T
Job description: Job Description:This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customersβ mission.Our Team provides Federal Government O&M support of contracted operations.AT&T has an opening for a Sr. Specialist, Systems Administration to support the Federal Government in providing O&M / PM support of contracted operations.Job Duties/Responsibilities:
- Strong knowledge of video conferencing management & troubleshooting. Able to work with SIP, H323, firewall traversal, call routing, Pexip Infinity, Poly Clariti, and integrate with cloud conferencing platforms like Teams, Zoom, Google Meet, WebEx.
- Understand and can troubleshoot IP network connections involving entities like firewall, DNS, IP ports, network routing, QOS, VPN, Zscaler, latency, jitter, packet loss.
- Able to architect projects and provide technical recommendations about emerging needs.
- Familiar with configuring and troubleshooting hardware VTC devices, software VTC clients, and Microsoft Teams Room devices, e.g. Crestron Flex.
- Some experience with laptop troubleshooting to support a local team.
- Able to provide support to remote enterprise VTC customers and external VTC partners.
- Able to manage servers, e.g. manage backups, perform basic Windows/Linux OS troubleshooting, patch/upgrade OS and applications.
- Familiarity with any relational database, and scripting/programming language or ETL tools, strong in Excel macros, Microsoft Access and Visual Basic.
- Ability to design data structures, audit data integrity, support technology behind data import/export.
- Overtime, shift work and weekend tours will be required. Occasional travel may be required, or other duties as assigned.
- Employee must be willing and able to obtain a government issued Top Secret Security clearance. Holding a current TS is a plus.
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Expected salary: $72000 - 167000 per year
Location: Virginia
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