Job Description
About the position
- Responsibilities
- Develop and deliver technical content for electron microscope systems and software.
- Define content strategies and architectures at the portfolio level for specialized publications.
- Conduct interviews, research, and hands-on work to capture and synthesize source material.
- Architect customer-facing content using multimedia options appropriate for specific purposes and audiences.
- Design and perform user research to define audiences and evaluate the effectiveness of the team's work.
- Lead the implementation of new publication workflows and processes at the local site.
- Help develop, communicate, and manage project plans for new functional initiatives.
- Provide transparency to all elements of a project to leadership, collaborators, and resources.
- Collaborate on crafting solutions to improve business processes in support of strategic vision.
- Work with internal business partners to gather information, requirements, and priorities for project planning.
- Train and counsel less experienced technical communicators and project teammates.
- Requirements
- BS/BA in a writing- or science-related field, or equivalent combination of experience and education.
- 7+ years of technical writing experience.
- Background in electron microscopy or related scientific field.
- Solid experience working within Agile software development environments.
- Advanced knowledge of structured authoring and single-sourcing, particularly using the MadCap software suite and other XML-based authoring tools.
- Thorough experience with GitLab, Jira, HTML, CSS, Microsoft Office 365, Teams, and SharePoint.
- Successful project work in cross-functional and cross-cultural international work teams.
- Fluency in English, both verbal and written.
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