Job Description
- Description:
- Content Creation & Strategy
- Create clear, actionable technical documentation for APIs, integrations, and developer workflows
- Build and maintain a comprehensive product knowledge base that scales expertise across the organization
- Design information architecture for integration-related content and populate with practical guides
- Develop content strategies and templates that accelerate content creation from ideation to publication
- Cross-Functional Partnership
- Partner with subject matter experts, product teams, and engineering to gather and validate technical information
- Support product and enablement teams with timely release notes, updates, and in-app content
- Audit and maintain existing documentation to improve clarity, accuracy, and user experience
- Establish and iterate on style guidelines and processes to ensure content consistency
- Strategic Impact
- Use data and feedback to identify content gaps, measure impact, and drive continuous improvement
- Share expertise on content best practices to enable functional teams to create their own documentation
- Become a Deel product expert to craft localized, culturally-aware content for our global audience
- Drive documentation initiatives that directly reduce support volume and improve user success
- Requirements:
- Proven senior-level technical writing experience at fast-paced, high-growth tech companies
- A portfolio or work samples demonstrating API documentation, integration guides, and developer-focused content
- Proven ability to translate complex technical concepts into clear, actionable content for diverse audiences
- Experience with modern documentation tools and workflows (Confluence, Jira, Figma, Markdown, GitHub, docs-as-code)
- Excellent written and verbal English communication with rigorous attention to detail
- Technical writing for SaaS or Fintech companies
- Building documentation for API s and third-party integrations
- Working in hyper-growth startup environments
- Collaborating with remote, distributed teams
- Creating content for global, cross-cultural audiences
- Benefits:
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
Apply Now
Apply Now