Senior Training Coordinator

Job Description: • Develop, implement, and manage comprehensive training programs for field and virtual audiences across the VESEE 2.0 contract. • Design curriculum and training materials for system modernization, data migration, and new workflows (ES, EDB, IVM, VistA REE). • Coordinate and deliver live, virtual, and hybrid training sessions, including webinars, workshops, and hands-on labs. • Assess training needs through stakeholder engagement, surveys, and performance metrics. • Track and report training effectiveness, participation, and outcomes to leadership.

• Manage training logistics, scheduling, and resource allocation for nationwide field teams and remote learners. • Ensure all training content complies with VA directives, security, privacy, and accessibility standards. • Support onboarding and continuous education for new hires and existing staff. • Collaborate with technical teams to update training materials in response to system changes and enhancements. • Provide Tier 2 support for training-related issues and escalate technical questions as needed.

• Maintain a repository of training documentation, recordings, and reference guides. • Facilitate knowledge transfer during transition periods and system upgrades. Requirements: • Bachelor’s degree in education, instructional design, information technology, or related field. • 6 years of relevant experience; 10 additional years may be substituted for education. • Proven experience developing and delivering training for large-scale IT modernization projects. • Expertise in virtual training platforms (e.g., MS Teams, Zoom, Webex) and field training coordination.

• Strong curriculum design, instructional writing, and presentation skills. • Familiarity with federal compliance requirements (FedRAMP, FISMA, HIPAA, Section 508). • Ability to assess training needs and measure learning outcomes. • Experience supporting both technical and non-technical audiences. • Excellent organizational, communication, and stakeholder management skills. • Willingness to travel for field training events and support after-hours sessions as needed. Benefits: • Medical • Dental • Vision • Voluntary Life Insurance • 401(k) • Basic Life A&D • STD • LTD • PTO • Telehealth • paid holidays • FSA • HSA • Employee Assistance Program (EAP) • Traveling Assistance Apply tot his job

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