Job Description
ServiceNow Architect - JD - Senior Platform Architect
- Minimum Experience Required
- Around 12+ years of experience in the IT industry
- 8+ years of relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, ITOM-Discovery, ITOM Service Mapping, ITOM Event Management, CSDM frameworks, Integrations and Custom Apps)
- Experience in doing the Platform Consulting and advisory majorly on ITOM, ITAM and CSDM
- Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions
- Implementation experience with ITSM, ITOM, ITAM and Platform Level Architecture including Domain separations and Consulting Experience
- Job Description
- Work in the ServiceNow platform developing innovative solutions that simplifies customer services.
- Deep expertise in platform assessment and providing remediation roadmaps
- Hands on design and configurations on CSDM, CMDB assessment, design and remediation's around ITOM -discovery with multiple data sources, Service mapping and event management area , Integrations and custom application expertise is key requirements -
- Maintain deep, comprehensive knowledge of ServiceNow's capabilities and offerings.
- Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations.
- Architect and design solutions for complex business problems using ServiceNow best practices and standards.
- Advise and guide platform roadmap discussions.
- Desing platform level architectural configurations without base code customizations to improve the platform upgradability, stability, performance and stability
- Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Process Automation and Mobile Apps
- Understanding of DevOps principles and CI/CD pipelines
- Logical thinking and problem-solving skills along with an ability to collaborate
- Engaging presentation style, with the ability to control and manage multiple presentation scenarios
- Have the drive and determination to learn and continuously share your knowledge with others
- Recognize and develop opportunities to leverage ServiceNow as a platform.
- Certification Required
- CAD
- CIS is any two of ITSM, ITOM, HAM / SAM product suite is preferred
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