Job Description
Agency Adult Correction Division Human Resources Job Classification Title Human Services Program Manager I (NS) Position Number 60069838 Grade NC18 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work Training and Programming Deliver mental health training for DAC staff across leadership, career progression, and enrichment programs. Develop and present responsive programming on wellness, suicide prevention, stress management, trauma recovery, mental health literacy, and stigma reduction. Support peer support units by providing individual and group crisis and criticalâincident interventions, including afterhours response. Contribute to SHIELD career progression by providing clinical supervision to interns and provisionally licensed staff as directed. Provide administrative supervision for masterâsâlevel interns and trainees. Conduct inâservice training on evidenceâbased practices, mental health interventions, HIPAA compliance, ethics, and state law. Participate in afterhours criticalâincident response at NCDAC worksites in coordination with SHIELDâs Peer Support Unit. Clinical and Professional Peer Support Services Receive referrals following critical incidents or from peer support units, NC EAP, and other DAC stakeholders. Deliver evidenceâbased mental health interventions for individuals, couples, and groups, tailored to corrections professionals. Provide holistic wellness coaching, consultation, and case management with emphasis on trauma and stress recovery. Maintain accurate, timely clinical documentation, ensure confidentiality, and manage record releases. Provide triage, urgent consultation, and care recommendations, including referrals to external providers. Maintain a schedule including traditional and alternative hours per HSPM II direction. Deploy as needed for major workplace or critical incidents, including natural disasters, with expected day and overnight travel. Analytics and Management Document, track, and report program utilization and outcomes using electronic management systems, and recommend improvements under HSPM II direction. Manage a highâvolume clinic, program, and training schedule, and assist in coordinating staff schedules. Oversee responsive programming for assigned NCDAC locations. Manage a large mentalâhealth caseload within a tiered system of care. Direct the work of clinical interns within SHIELDâs training program. Knowledge Skills and Abilities/Management Preferences Salary Range: $63,927.00 - $111,871 The Knowledge Skills and Abilities/ Management Preferences are not required. Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. Applicants who possess the following skills are preferred: Experience with complex trauma, mental health resiliency, and delivery of mental health education and clinical interventions to groups, couples, and individuals. Understanding of the policies, procedures and funding mechanisms of the state and federal programs that address mental health needs of individuals and families. Knowledge of mental health ethics and compliance laws, program assessment, resource management, and clinical and program documentation. Knowledge of best practices, national trends and policy initiatives that support the mental wellbeing of criminal justice professionals. Skill in the analysis and evaluation of programs, development of training and education, and presentation of programmatic efficacy. This posting will close at 11:59 p.m. the night before the end date. About SHIELD The S.H.I.E.L.D. section exists to improve the overall health and performance of the correctional workforce by providing confidential, non-emergent support services to DAC staff. These include a combination of behavioral health and peer support initiatives focused on wellness to enhance professional and personal success. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits. Supplemental and Contact Information The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DAC: https://www.dac.nc.gov/. DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governorâs Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Veteransâ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DAC is committed to the full inclusion of all qualified individuals. As part of this commitment, DAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Minimum Education and Experience Some state job postings say you can qualify by an âequivalent combination of education and experience.â If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Master's degree in the area of assignment from an appropriately accredited institution and three years of experience in a closely related program; OR Bachelor's degree in the area of assignment field from an appropriately accredited institution and five years of experience in a closely related program; OR An equivalent combination of education and experience. Licensed, or license eligible to practice in NC as a... Licensed Clinical Mental Health Counselor, Supervisor, or Associate (LCMHC, LCMHCS, or LCMHCA); Licensed Clinician Social Worker, or Associate (LCSW or LCSW-A); Licensed Marriage and Family Therapist, or Associate (LMFT or LMFT-A); Licensed Psychologist, or Associate (LPA) EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Gabriel Michael Earley Email: [email protected] North Carolina State Government is one of the stateâs largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.
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