Job Description
About the position
As a Starbucks shift supervisor, you will lead store operations during your shift, ensuring high-quality customer service and product delivery. You will work closely with a team of baristas, fostering a positive and energetic environment while guiding and motivating your team. This role emphasizes leadership, teamwork, and the ability to create an uplifting experience for both customers and partners.
Responsibilities
Ā Lead each shift and manage store operations standards.
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Ā Work alongside baristas to deliver quality customer service and expertly-crafted products.
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Ā Create a positive and encouraging team environment.
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Ā Guide and influence team members to enhance their performance.
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Ā Maintain store safety and security standards.
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Ā Handle cash and ensure accurate cash management.
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Ā Train and coach team members on beverage preparation and customer service.
Requirements
Ā 1 year of customer service experience in a retail or restaurant environment.
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Ā 6 months of experience in a role requiring constant customer interaction.
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Ā 6 months of experience delegating tasks to others or coordinating team efforts.
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Ā Ability to maintain regular attendance and punctuality.
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Ā Flexibility to work early mornings, evenings, weekends, nights, and holidays.
Nice-to-haves
Ā Experience in a fast-paced, energetic work environment.
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Ā Strong interpersonal skills and ability to build relationships.
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Ā Effective oral communication skills.
Benefits
Ā 100% tuition coverage through the Starbucks College Achievement Plan.
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Ā Health coverage with various plans to choose from.
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Ā Stock and savings programs including Bean Stock.
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Ā Flexible scheduling and opportunities for paid time off.
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Ā Paid parental leave and family expansion reimbursement.
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