Job Description
About the position
As a Starbucks Shift Supervisor, you will lead store operations during your shift, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes teamwork, leadership, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, guiding team members, and fostering a culture of connection and belonging within the store.
Responsibilities
Β Lead each shift and manage store operations standards.
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Β Deliver quality customer service and expertly-crafted products.
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Β Motivate and guide team members to create an uplifting experience.
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Β Maintain an encouraging team environment and grow leadership skills.
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Β Handle cash and ensure store safety and security.
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Β Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
Requirements
Β 1 year of customer service experience in a retail or restaurant environment.
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Β Six months of experience in a position requiring constant customer interaction.
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Β Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
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Β Ability to maintain regular attendance and punctuality.
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Β Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
Nice-to-haves
Β Experience with cash-handling and store safety procedures.
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Β Strong interpersonal skills and ability to build relationships.
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Β Ability to learn quickly and adapt to new situations.
Benefits
Β 100% tuition coverage through the Starbucks College Achievement Plan.
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Β Health coverage with various plans to choose from.
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Β Stock and savings programs like the equity reward program, Bean Stock.
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Β Flexible scheduling and opportunities for paid time off.
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