Job Description
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for modeling operational standards, motivating team members, and ensuring the delivery of expertly-crafted beverages and food products.
Responsibilities
Β Lead each shift and manage store operations standards.
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Β Deliver quality customer service and expertly-crafted products.
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Β Motivate and guide team members to create an uplifting experience.
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Β Maintain an encouraging team environment and grow leadership skills.
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Β Handle cash and ensure store safety and security.
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Β Prepare and coach the preparation of food and beverages to standard recipes.
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Β Delegate tasks to other employees and coordinate team efforts.
Requirements
Β 1 year of customer service experience in a retail or restaurant environment.
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Β Six months of experience in a position requiring constant customer interaction.
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Β Six months of experience delegating tasks to other employees.
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Β Ability to maintain regular attendance and punctuality.
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Β Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
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Β Effective oral communication skills and strong interpersonal skills.
Nice-to-haves
Β Experience in a fast-paced, energetic work environment.
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Β Knowledge of the retail environment.
Benefits
Β 100% tuition coverage through the Starbucks College Achievement Plan.
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Β Health coverage with various plans to choose from.
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Β Stock & savings programs like the equity reward program (Bean Stock).
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Β Flexible scheduling and opportunities for paid time off.
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Β Access to medical, dental, vision, and life insurance benefits.
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Β Short-term and long-term disability coverage.
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Β Paid parental leave and family expansion reimbursement.
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