Job Description
CP: is seeking a highly organized and detail-oriented Shopify & E-Commerce Operations Administrator to manage order processing, invoicing, customer confirmations, and backend Shopify operations.
This role is critical in ensuring smooth daily operations, accurate invoicing, and exceptional customer communication.
- If you are disciplined, responsive, and comfortable working independently during evening hours — this position is for you.Work Schedule
- 7:00 PM – 3:00 AM (Pakistan Time)
- Monday: Day Off
- Remote Position
- Key ResponsibilitiesShopify Order Management
- Review and monitor incoming Shopify orders
- Verify product details, weights, custom requests
- Update order status in real-time
- Manage cancellations or modifications
- Invoice Creation & Closing
- Create invoices accurately based on custom meat orders
- Send payment links to customers
- Track payments (Zelle, card, etc.)
- Close and mark invoices after confirmation
- Maintain organized invoice logs
- Customer Confirmation & Communication
- Contact customers via WhatsApp, phone, or email to:
- Confirm order details
- Clarify custom cuts or quantities
- Confirm pickup/delivery timing
- Handle polite follow-ups for pending confirmations
- Maintain professional tone and brand voice
- Administrative Support
- Maintain daily order tracking sheets
- Coordinate with store butcher and delivery team
- Flag urgent or high-value orders
- Report daily summary to admin/owner
Growth Opportunity
- This role has strong potential to grow into:
- E-Commerce Manager
- Shopify Store Administrator
- Customer Experience Manager
- Operations Supervisor
- Digital Commerce Strategy Lead
- We are building a scalable e-commerce infrastructure — this position can evolve into a leadership role.
- **** You must have stable Network as this is %100 remote job
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