Job Description
Are you a social media savvy individual with a passion for building online communities? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! We are currently seeking a driven and enthusiastic Social Media Community Associate to at Conduent. In this role, you will have the opportunity to engage with our online community, foster relationships, and enhance our brand presence on various social media platforms. As a member of our team, you will play a crucial role in shaping our online presence and creating a positive impact on our customers.
If you are a creative and innovative thinker with excellent communication skills and a strong understanding of social media trends, we encourage you to apply for this exciting opportunity. Develop and implement social media strategies to engage and grow our online community. Monitor and respond to comments, messages, and mentions on social media platforms. Create and share engaging content, including images, videos, and articles, to increase brand awareness and drive user engagement. Collaborate with cross-functional teams to ensure alignment of social media efforts with overall marketing and brand strategies.
Analyze social media metrics and provide regular reports on community growth, engagement, and sentiment. Stay up-to-date with social media trends, best practices, and platform updates, and make recommendations for improvement. Identify and engage with influencers and brand advocates to amplify our online presence. Manage social media campaigns and promotions, including planning, execution, and tracking. Maintain a consistent brand voice and tone across all social media channels. Proactively identify and address potential community issues or crises.
Continuously monitor and respond to customer feedback and reviews on social media. Conduent is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job