Software Account Representative - Charleston, South Carolina

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Description :This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to medium-sized businesses.We’ve been around in one form or another for more than 125 years, always with one goal in mind — helping small businesses compete and win. We provide the technology, software, and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.Thryv is a seven-time winner of The Top 60 Companies to Sell For and on Newsweek’s list of America’s 100 most loved workplaces for 2022, 2023 and 2024!About the role:Based in the Charleston, South Carolina area, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interaction remotely, this role has the flexibility to meet in person as needed.

Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.

Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.

Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).

Participates in sales meetings, call calibrations, and training as needed.

What we offer:

Help grow local business market share

Defend small business America and the American Dream

Work with existing clients and hunt for new business

Become SaaS (software as a service) experts

Receive world-class training

Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy

Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business

Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products

Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

Your Responsibilities:This role will be responsible for, but not limited to:

Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.

Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e., networks, referrals, etc.) and company-initiated prospecting programs.

Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).

Participates in sales meetings, call calibrations, and training as needed.

Basic Qualifications:

2+ years sales experience

Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite

Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.

Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands

Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures

Strong technical skills with proficiency in MS office and the ability to learn new programs and systems

Must live locally

Who We AreAt Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.We support businesses across the U.S. and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get work done.Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.Thryv Core Values:

Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.

Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen and understand the ask.

Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.

Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.

DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).

Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.

Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/Belonging at ThryvWe believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization.We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.Requisition Detail and ProcessThis information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.Our Commitment to Equal OpportunityThryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.The on-target earnings (“OTE”) (base + commissions) for this position is $75K. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amount listed above#LI-DNI

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