Solutions Specialist, Legal Operations

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment—when decisions matter, impact is immediate, and the runway to shape your career is wide open. We’re a high-performing team where you'll have real ownership and influence from day one.

More than 1,300 companies use GC AI to drive their business forward, including 150+ public companies, 25+ unicorns, and brands such as News Corp, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME.

We've 10x'd revenue in 12 months, raised a $60 million Series B ($555 million valuation), and are growing faster than ever. We are backed by incredible investors, including Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.

If you thrive when the stakes are high and the path isn't paved, you'll love it here. Our six guiding principles are: 1% better every day, customer obsession, ship today, find a way, care deeply, and own it completely. Come shape the future of legal work with us.

Location

We are hiring for this role to be based in the United States or Canada. This is a remote role unless you fall within the following parameters. If you live within approximately 50 miles of our San Mateo, CA or Provo, UT office, the position follows a hybrid schedule with in-office days on Mondays, Wednesdays, and Fridays.

Why We Need You

At GC AI, we're redefining how legal teams work with the power of AI. As a Solutions Professional, you'll be at the forefront of this transformation — blending your legal expertise or legal operations background with cutting-edge AI to help customers unlock entirely new ways of working.

In this role, you'll draft powerful AI prompts, partner directly with customers to solve their most pressing workflow challenges, and teach courses that inspire and equip legal professionals to embrace AI in their practice. Your impact will be direct and measurable: driving adoption, shaping product direction, and building the skills and confidence of our users.

This is a unique opportunity to help define the role of AI in law, working at a fast-moving startup with clear product-market fit, a world-class team, and customers who say they can't imagine their lives without GC AI.

Analyze and optimize legal processes using data-driven insights and metrics to demonstrate ROI and efficiency gains.
Draft high-impact AI prompts that solve real-world legal problems and demonstrate value across industries and practice areas.
Curate a library of sample prompts and outputs to showcase the versatility of GC AI to both prospects and customers.
Partner with in-house legal teams to deeply understand their workflows (research, contracts, diligence, document analysis, compliance, etc.) and design practical AI-powered solutions.
Act as the Voice of the Customer by sharing insights with Product, ensuring features evolve to meet real-world legal needs.
Lead prompting workshops and training sessions to boost customer adoption and confidence in using AI effectively.
Position GC AI as the trusted legal AI partner by bringing credibility, expertise, and empathy to every interaction.

4+ years of in-house work experience. JDs with legal operations experience strongly preferred, though non-JD candidates with a deep understanding of in-house legal operations processes will be considered.
Strong background in legal metrics and process optimization — experience measuring legal team performance (KPIs/SLAs), workflow efficiency (process standardization, benchmarking, etc.), and operational improvements.
A genuine passion for AI — you already use it and love experimenting with it
Proven ability to learn quickly, think critically, and apply knowledge creatively
Hands-on experience with legal tech tools (e.g., CLM, automation, analytics platforms, or other legal software).
Excellent client-facing skills: empathetic, proactive, and able to manage multiple priorities.
Strong written and verbal communication, with the ability to explain complex ideas clearly.

Experience designing or teaching training programs, workshops, or courses.

What We Offer

Shape the future of a rapidly growing startup
Direct collaboration with founding team
Real influence on company strategy and direction
A voice that matters - your ideas will be heard and implemented

Competitive salary, equity and healthcare
We’re a hybrid company — many roles are remote-friendly, while some teams require meeting in person a couple of days a week in the Bay Area office.
High-energy, joyful team environment

Mentorship and learning opportunities
Clear path for growth in an expanding company
Exposure to cutting-edge technologies and practices
Freedom to innovate and own crucial systems

Compensation

GC AI's compensation package includes a competitive base salary benchmarked against real-time market data, as well as meaningful equity and excellent benefits for all full-time roles.

US-based compensation range for this role: $150,000 - $240,000.

Canadian-based compensation range for this role: CAD $165,000 - CAD $260,000.

This range spans multiple levels. Final compensation will vary based on leveling, market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.

These compensation bands are just the starting point. After someone joins and proves they’re an exceptional performer, we adjust quickly to ensure their compensation aligns with their impact.

GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Fraud Notice to GC AI Applicants

To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at https://gc.ai/careers and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai or @getgc.ai email address.

Refer you to external websites to apply
Conduct interviews over email, chat platforms, or messaging apps
Ask you to provide payment or purchase equipment
Request personal or financial information such as your mailing address, social security number, credit card numbers, or banking information during the application process

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If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond.

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