Job Description
Goodwin is an Ohio-based software company built for charter aviation brokers and operators, seeking a Sourcing Associate. In this role, you will support and empower independent brokers by maintaining communication with operators and ensuring timely responses to quote requests. Responsibilities Efficiently manage and follow up with operators on quote requests, ensuring timely and accurate responses Act as a partner and confidant to assigned broker partners on a daily basis Achieve assigned metrics, including outbound calls and business closure rates, to contribute to the company's growth Actively engage with operators to gather detailed information and support in effectively closing trips Effectively utilize downtime to perform additional duties such as procurement and sourcing, contributing to overall operational efficiency Collaborate with other operational teams, including sourcing and brokers, to ensure seamless service delivery Demonstrate strong attention to detail and pattern recognition skills to build and maintain long-term relationships with operators Skills Strong communication and interpersonal skills, both written and verbal Excellent organizational abilities and attention to detail Ability to work independently and as part of a team Proactive problem-solving skills Proficiency in CRM tool(s), G Suite and/or bolthires Office as well as internal communication tools such as Slack Experience in a service-focused call center environment preferred Experience in business aviation highly preferred Benefits Health, vision and dental plans 401(k) with match Flexible PTO Company Overview We believe in strengthening the industry from within by building technology for the very heart of charter aviation—Brokers and Operators.
It was founded in 2023, and is headquartered in Columbus, US, with a workforce of 11-50 employees. Its website is