Job Description
Job title: Specialty Product Associate II - Trade & Working Capital Operations in Tampa, FL at JPMorgan Chase
Company: JPMorgan Chase
Job description: Job Category: Specialty ProductJob Description:Do you have an eye for details; analyze, assess and determine key issues within the context of trade business products? If yes, this is the team for you.As a Specialty Product Associate II within the Trade & Working Capital Operations team, you will have the opportunity to manage key operational activities and promote efficiency in our processes. With your comprehensive knowledge and strong decision-making capabilities, you will play a crucial role in improving our service quality and process improvement initiatives. You will support managers in leading efficiency into the process model by bringing in the best practices after a detailed analysis of process.Job Responsibilities:
- Process transaction Standby letter of credit/Bank Guarantees - issuance, amendments & payments including compliance screening for the relevant documents.
- Ensure accountability that the unit complies with the JPMC risk & control policies and processes. Training/Mentoring the team periodically to upskill the team's knowledge. Accountable for integrity of process, operations and associated results.
- Analyze the processes and identify improvement areas and suggest/execute the action plan to improve the efficiency and turnaround time.
- Think through problems, manage the crisis situations through proper escalation matrix and motivate team
- Develops and exercises business plan, internal procedures and demonstrates an ability to lead projects, offer innovative solutions and cost efficiency opportunities
- Supports a wide range of stakeholders (Product, sales, client service, partner site and Tech support)
- Build the effective relationships with management and internal stakeholders, also should have ability to influence them where necessary
- Monitor KPI/KRI on daily/weekly basis and recommend through process change wherever necessary for improvement
- Timely escalate the Risk/Concern items through proper escalation Matrix and drive for resolution
- Monitor the Daily/Weekly/monthly activities are performed as excepted, monitor the queue through various dashboard to assign the task and get it completed within agreed timeline
- Minimum 12 years of Trade experience
- Strong business knowledge on Trade products, processes and system knowledge.
- Excellent Customer Service Skills to handhold irate clients or internal stakeholders.
- Excellent attention to detail, and an ability to know when a deep dive approach is appropriate.
- Ability to drive results through a hands-on approach.
- Excellent verbal and written communication skills, and adept to communicate with all levels of the business and technical parts of the organization
- Ability to partner with demanding stakeholders, managing their expectations while developing strong working relationships with them
- Understanding of operational risks and related controls, audit and internal control framework
- Confidence to challenge, and be challenged, whilst remaining a positive 'can-do' outlook
- Commendable knowledge on Structuring/Vetting of SBLC/Guarantee
- Working knowledge of Uniform Customs and Practice for Documentary Credits; UCP 600, International Standby Practices: ISP98 & Guide to ICC Uniform Rules for Demand Guarantees URDG 758, Boycott regulations, and Office of Foreign Assets Control (OFAC) compliance
- Certificate for Documentary Credit Specialists (CDCS) and Certificate for Specialists in Demand Guarantees (CSDG) a plus
- Strong Knowledge on SWIFT Messages types associated with Standby/Guarantee will be appreciated.
Expected salary:
Location: Tampa, FL
Job date: Fri, 25 Apr 2025 22:13:04 GMT
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