Job Description
About the position
- Responsibilities
- Lead data/tech driven initiatives redesigning processes that push change through our global organization.
- Lead and manage change projects related to risk, compliance post-merger integrations, payments product launches, and operational program design efforts.
- Partner with cross-functional teams (engineering, product, legal) to identify, assess, and mitigate risks associated with eBay initiatives.
- Develop and implement a comprehensive risk and compliance platform to integrate our various products and services, ensuring alignment with enterprise-wide risk needs and relevant regulations.
- Stay up-to-date on evolving regulatory requirements for the marketplace and financial services industries, proactively adapting eBay's processes and controls.
- Manage and maintain relationships with key internal stakeholders.
- Develop the vision and strategy for eBay's Risk and Compliance team and execute on short and long-term goals ensuring they accelerate broader eBay business outcomes, including shaping eBay's risk appetite across customer segments.
- Identify opportunities to improve the effectiveness and efficiency of the teams through automation, streamlining of processes, leveraging vendor partners and improvement of existing systems.
- Build, scale and empower the Risk and Compliance team, ranging from team foundations, metrics definition, and operational processes to enable our scale to the next levels.
- Instill customer centricity and strive to deliver a world-class customer experience through the lens of risk management.
- Requirements
- Leadership experience, empowering operational teams and developing processes, ideally as part of a Risk organization; experience with both Risk (Fraud and Credit highly preferred) and Compliance (both payment compliance and product safety/platform compliance).
- Proven track record of successfully leading and managing complex change initiatives with a focus on risk mitigation.
- Excellent analytical and problem-solving skills with the ability to identify and develop solutions to complex risk scenarios.
- Experience in fast-paced, ambiguous environments driving projects from strategy through implementation.
- Highly structured in your thinking, analytical and data driven; and excellent written and verbal communicator.
- Strong track record of working cross-functionally with Data Science, Product, Engineering, Design, Sales, and other functions and can influence to achieve business objectives.
- You strive for operational excellence and are energized by driving efficiency improvements in processes.
- Benefits
- 401(k) eligibility
- Paid time off benefits including PTO and parental leave
- Target bonus
- Restricted stock units
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