Job Description
Title: Strategic Cloud Engineer – GenAI (Customer Deployment)/Front Deployment Engineer (FDE) - GECX Service
Location: Silicon Valley
Travel: Willingness to travel up to 50% of the time to remote locations.
Role Summary
We are seeking a Front Deployment Engineer who represents a new archetype of AI-enabled engineer. Unlike legacy conversational agent roles, this position requires deep technical capability aligned with the CPSE (Cloud Professional Services Engineer) job profile. You will travel up to 50% of the time to customer or engineering sites, delivering front-end, back-end, and cloud technologies across storage, compute, and network layers. You will serve as the hands-on technical expert, pivoting from legacy systems to advanced Generative AI frameworks.
- Key Responsibilities
- Full Stack & Agentic Delivery: Deliver comprehensive solutions across front-end, back-end, and cloud technologies. Utilize Generative AI (Gemini preferred) and common frameworks (ADK, LangChain, etc.) to build production-grade agents.
- Customer Engineering & Advocacy: Navigate complex customer organizations and handle objections with high levels of empathy. Be strongly opinionated and morally grounded in the face of extreme opposition to drive technical success.
- Legacy Migration: For specific migration projects, leverage experience in Google DialogFlow, CCAI, and Telephony/CCaaS to transition customers from legacy architectures to GECX Service.
- Rapid Prototyping & Problem Solving: Instinctively solve blocking customer scenarios in minutes or hours (e.g., "Code an eval pipeline in Python," "Build an audio connector using streaming APIs") without external reliance, leveraging Gemini as a force multiplier.
- Core Competencies
- Engineering Depth (CPSE Profile): Coding skills equivalent to L3 SWE (any language).
- AI/ML Fluency: Deep familiarity with Generative AI, ADK, and agentic frameworks.
- Customer Resilience: Ability to handle extreme opposition and navigate complex organizational dependencies.
- Minimum Qualifications
- Coding Proficiency: Proven coding skills equivalent to an L3 Software Engineer (working examples/repos required for review).
- Language Skills: Fluency in English plus one major regional language.
- Travel: Willingness to travel up to 50% of the time to remote locations.
- Cloud Experience: Experience delivering greenfield customer Cloud Foundations on GCP.
- Preferred Qualifications
- Certification: Cloud Professional certification on Cloud Infrastructure.
- Framework Experience: Working experience with ADK (Agent Development Kit).
- Legacy Knowledge: Experience with Google DialogFlow and CCAI (specifically for migration roles).
- Portfolio: Visible code repositories or examples of agents built on modern frameworks.
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