Job Description
About the position AttainX Inc. is seeking a highly experienced Strategist, Digital Marketing Expert & Consulting
Professional to serve as the Government’s primary design thought partner and customer experience strategist supporting the DoD’s Military Community and Family Policy (MC&FP) effort. The position will bridge Outreach & Engagement and IT, Cybersecurity, and Data, driving innovation in how information, services, and experiences are delivered to the military community. This role requires a creative leader who can combine vision and execution—fostering human-centered design, guiding creative and brand strategy, interpreting customer feedback and user insights, and enabling modern, accessible, and data-informed customer experiences across digital platforms.
Responsibilities • Serve as the primary customer experience strategist and design partner to Government leadership. • Collaborate across O&E and IT/Cyber/Data teams to ensure cohesive, accessible, and user-driven design solutions. • Translate insights from user research, behavioral data, and stakeholder feedback into actionable design and content strategies. • Develop and maintain digital experience standards and brand guidelines that promote consistent, modern, and inclusive user experiences. • Guide the integration of human-centered design into enterprise system modernization and communications initiatives.
• Lead design thinking workshops, journey mapping sessions, and usability testing to identify opportunities for improvement. • Recommend and implement data-informed strategies that enhance engagement and accessibility across digital channels. Requirements • Minimum of five (5) years shaping and delivering strategic design, customer experience, and/or brand innovation initiatives for Government or large-scale enterprise systems. • Minimum of five (5) years with human-centered design, analysis of user feedback and behavioral data, and/or creative or brand strategy.
• Minimum of three (3) years providing design vision and innovation strategies to senior leadership, Program Managers, and product owners that align with organizational goals and objectives. • Minimum of three (3) years applying modern design practices, accessibility standards (e.g., Section 508/WCAG), and digital user experience principles, including managing UI/UX testing, evaluation, and optimization. • Experience developing UX strategies incorporating journey mapping, usability testing, and iterative design in agile website and application development environments—including native mobile applications—in support of enterprise initiatives and mission objectives.
• Experience interpreting user-centered data, digital performance measures, or customer feedback and user insights to inform strategic goals. • Certifications in usability or UX design, project/program leadership (e.g., PMP, PgMP), human-centered design, or analytics/marketing. • Experience providing support for large Department of Defense contracts with a preference for MC&FP or related support activities. • Favorably Adjudicated Tier 3 / Secret Clearance (or higher) • U.S. Citizenship Required Nice-to-haves • Bachelor’s degree in a relevant field such as Communications, Marketing, Human-Centered Design, or Business.
Benefits • paid vacation • medical • dental • vision • matching 401K plan • tuition/training reimbursement • Long & Short Term Disability Apply tot his job