Job Description
Job Title: System Administrator L3 (Endpoint) Location: Alpharetta Or Cincinnati(Remote) 12 months contract Must have skills: Intune, Tanium, Patch Management, JAMF, Code42 admin console, Windows Migration Support, M365 Endpoint Key Responsibilities • Own and maintain operational stability of DWT Endpoint platforms, tools, and services. • Manage and support a complex endpoint orchestration ecosystem integrated with security tools, identity platforms, authentication systems, and internal operational tools. • Perform platform monitoring, maintenance, and lifecycle management across all endpoint services. • Ensure platforms remain current through product enhancements, patches, and updates, following standard change control processes. Technical Leadership & Escalation • Act as the L3 technical escalation point for complex incidents, service requests, and advanced troubleshooting. • Lead and support critical incidents, crisis management, and major outage resolution. • Partner with Service Desk and L2 teams to drive timely and effective issue resolution. • Own and administer endpoint orchestration and management tools including: • Microsoft 365 Admin Portal • Microsoft Intune • Tanium • JAMF • Microsoft PowerShell (device management and automation) • Partner with internal teams to build and integrate platform monitoring and alerting solutions. • Identify, design, and implement automation opportunities to enable selfservice and reduce manual effort. • Align with DWT Software Automation teams to log, prioritize, track, and periodically review automation initiatives. Security & Compliance • Work closely with Cyber Security teams to identify vulnerabilities and perform security patching on managed endpoints. • Enforce least-privilege access policies for all administrative access via SAPM/PAM. • Implement governance for granting, reviewing, and revoking administrative access with proper documentation. • Support Digital Forensics investigations, including data exports and system image snapshots as required. Apply tot his job