Job Description
Remote Customer Service Telephone Receptionist – $26/hr + Full Benefits
Company: Centratel National Answering Service
Job Type: Full-Time
Pay: $26.00 per hour (base)
Overtime: Double-time overtime is currently available.
Location: Remote (KY, TN, TX, ID, OR, & UT )
Why Work at Centratel
Centratel is a U.S.-based, elite, “human-first” telephone answering service with over 40 years of stability. We answer phones for medical offices, service companies, and professionals nationwide. Many employees stay 20+ years because we pay well, treat people professionally, and offer real benefits.
This is not sales. No cold calling. No quotas.
- Pay & Benefits
- $26.00/hour starting pay
- $4.00/hour weekend differential
- Monthly performance bonus earning up to an additional $5-$10 per hour
- Currently, overtime work earns double-time
- Employer-paid health insurance
- Retirement plan with company match
- Paid training and paid time off
- Long-term, stable employment
- What You’ll Do
- Answer inbound calls professionally
- Accurately record and relay messages
- Follow clear, client-specific instructions
- Handle calls calmly and efficiently
- What We’re Looking For
- Clear speaking voice, great enunciation, and strong active listening skills
- Reliable, professional work habits
- Basic computer skills and fast, accurate typing (40 WPM)
- Must be able to work scheduled shifts, including weekends, some evenings, and holidays
- Ability to work independently in a remote environment
Previous call center experience preferred. 1-2 years of remote work experience required. Paid training provided.
- Important Notes
- This is a drug-free workplace with pre-employment and random testing
- Reliable internet and a quiet home workspace are required
- *No phone calls, please. We will contact you if your application is selected for further consideration.
Job Type: Full-time
Pay: $26.00 - $36.00 per hour
- Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Application Question(s):
- Do you currently have all the required work-from-home equipment listed on our website (computer, headset, high-speed internet, etc.)? Yes or No. If no, please explain.
- Education:
- High school or equivalent (Required)
- Location:
- Kentucky (Required)
- Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: Remote
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