Job Description
Note to those who think this is some kind of internet scam: We understand that higher pay can raise questions. Our willingness to pay high compensation reflects the level of responsibility and professionalism this role entails. We offer above-average pay because the position requires powerful communication skills, attention to detail, and the ability to communicate effectively and professionally. Centratel stands alone in the U.S as the highest quality answering service available, and it’s a simple thing: we need good people to continue to carry us forward.
You can find the bullet-proof legitimacy of Centratel by simply examining this website. Especially review the essay on the home page. You could also search AI for historical details if you are still suspicious.
Remote Customer Service Telephone Receptionist – $26/hr + Full Benefits
Company: Centratel National Answering Service
Job Type: Full-Time
Pay: $26.00 per hour (base)
Overtime: Double-time overtime is currently available.
Location: Remote (KY, TN, TX, ID, OR, & UT )
Why Work at Centratel
Centratel is a U.S.-based, elite, “human-first” telephone answering service with over 40 years of stability. We answer phones for medical offices, service companies, and professionals nationwide. Many employees stay 20+ years because we pay well, treat people professionally, and offer real benefits.
This is not sales. No cold calling. No quotas.
- Pay & Benefits
- $26.00/hour starting pay
- $4.00/hour weekend differential
- Monthly performance bonus earning up to an additional $5-$10 per hour
- Currently, overtime work earns double-time
- Employer-paid health insurance
- Retirement plan with company match
- Paid training and paid time off
- Long-term, stable employment
- What You’ll Do
- Answer inbound calls professionally
- Accurately record and relay messages
- Follow clear, client-specific instructions
- Handle calls calmly and efficiently
- What We’re Looking For
- Clear speaking voice, great enunciation, and strong active listening skills
- Reliable, professional work habits
- Basic computer skills and fast, accurate typing (40 WPM)
- Must be able to work scheduled shifts, including weekends, some evenings, and holidays
- Ability to work independently in a remote environment
Prior call center or answering service experience. One year of remote work experience is helpful…
- Important Notes
- This is a drug-free workplace with pre-employment and random testing
- Reliable internet and a quiet home workspace are required
- *No phone calls, please. We will contact you if your application is selected for further consideration.
Job Type: Full-time
Pay: $26.00 - $36.00 per hour
- Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Application Question(s):
- Do you currently have all the required work-from-home equipment listed on our website (computer, headset, high-speed internet, etc.)? Yes or No. If no, please explain.
- Education:
- High school or equivalent (Required)
- Experience:
- Remote Call Center or Answering Service: 2 years (Required)
- Location:
- Utah (Required)
- Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: Remote
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