Job Description
About the position As a Tort Claims Evaluator for the Department of General Services (DGS), you can take pride in working for a driven, dedicated team committed to responsible fiscal stewardship while also ensuring Pennsylvania citizens are properly assisted following an incident involving a Commonwealth agency. Whether interacting directly with customers who have been involved with a property damage or bodily injury claim, working closely with other commonwealth agencies to help them mitigate risks, or negotiating settlement amounts with attorneys and other insurance professionals, this position plays a key role in helping government operate efficiently, effectively, and safely, delivering exceptional value to all Pennsylvanians. If you are ready for a new professional journey, we want to meet you! Responsibilities • Manage the insurance claim process for the Commonwealth. • Review the initial claim and obtain detailed evidence. • Conduct interviews with claimants or their representatives, witnesses, and other relevant parties. • Request the aid of experts or consultants as necessary. • Evaluate liability and damages. • Negotiate settlements and subrogate at-fault parties. • Evaluate Act 101 and Act 51 Line of Duty Death benefits claims. • Promote inter-bureau relationships with automotive officers across the Commonwealth. Requirements • One year of experience as a Tort Claims Representative or Insurance Claims Evaluator 1; or • Four years of technical experience in evaluating or processing claims, or interviewing consumers to collect or review financial, insurance, or personal information, and one year of professional experience as a third-party claims adjuster, examiner, or investigator; or • One year of professional experience as a third-party claims adjuster, examiner, or investigator, and a bachelor's degree; or • An equivalent combination of experience and training. • Possess an active motor vehicle license. • Meet the PA residency requirement. Benefits • Multiple health plans including health coverage, vision, dental, and wellness programs. • Competitive wages and multiple retirement and investment plan options. • Generous paid leave benefits including paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays. • Flexible work schedules and work-from-home opportunities. • Opportunities for internal mobility and professional development. • Employee-only discounts and rates on a variety of services and memberships. Apply tot his job