Job Description
- Job Description:
- Provide services and support as an Information Technology Center Support (Training Specialist) focusing on IT Effectiveness Solutions for USDA clients (USDA AMS Cotton & Tobacco Program).
- Develop training materials, conduct training sessions, and provide ongoing support for end-users of modernized Excel templates.
- Modernize Excel templates: scrutinize complex macros and formulas, identify errors or inefficiencies, and implement fixes and automation (VBA/macros, PivotTables, complex formulas).
- Create comprehensive user manuals and documentation for updated spreadsheets and systems; deliver basic training sessions to ensure end-user proficiency.
- Handle multiple spreadsheet modernization tasks across divisions, ensure timely delivery of updates and fixes, and manage time effectively.
- Collaborate closely with USDA Cotton & Tobacco divisions to understand specific spreadsheet needs, ensure user satisfaction, and deliver customized solutions.
- Implement database integration & automation to streamline workflows and enhance reporting efficiency.
- Support financial management reporting needs including budget formulation, user-fee analysis, revenue and collection reports, and salary/benefits tracking when applicable.
- Participate in professional services engagement activities, adhere to regulatory and mandatory training requirements, and maintain high ethical and professional standards.
- Requirements:
- Microsoft Office Specialist (MOS) | Expert in Excel certification (desired).
- Certified Data Analyst (CDA) (desired).
- Certified Business Analysis Professional (CBAP) (desired).
- Lean Six Sigma Certification (desired).
- Project Management Professional (PMP) Certification (desired).
- Bachelorβs in Education, IT, or related field required.
- 3+ years of experience.
- Experience in training development and delivery.
- Experience in Information Technology, Data Science, Financial Analysis, Statistics, Computer Science, or Business Management.
- Strong background in financial analysis, data management, or agricultural economics relevant to the USDA AMS Cotton & Tobacco Program.
- Advanced Excel proficiency including PivotTables, macros, VBA, complex formulas, VLOOKUP, INDEX/MATCH, automated reporting.
- Attention to Detail, Time Management, Collaborative Teamwork, and Adaptability.
- Training & Documentation Skills: creating comprehensive user manuals and delivering basic training sessions for end-users.
- Data Analysis Expertise: data cleaning, transformation, summarization, financial and agricultural data experience.
- Financial Management Reporting experience, especially budget formulation and user-fee analysis.
- Database Integration & Automation experience to streamline workflows and reporting.
- Proficient with Microsoft Office Products (Word, Excel, PowerPoint, Publisher, & Adobe); advanced with Excel, Access, Outlook, PowerPoint and Word; proficient with Adobe Acrobat, data analytic tools, and Visio.
- Excellent oral and written communication skills.
- U.S. Citizenship Required; No VISA Sponsorship (We will not support H-1B or TN Visas).
- Subject to background checks, drug testing, and potential security clearance requirements.
- Benefits:
- Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives.
- Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance; Employee and family coverage available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC; Dental Plan (Ameritas).
- 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plan; Safe Harbor 401(k) Retirement Savings Plan; pre-tax contributions and wide range of investment options with personal financial planner available.
- Vacation And Paid Time Off (PTO) Benefits: Vacation/Sick days β 2 weeks; Holidays - 10 Federal Government.
- Pre-Tax Payment Programs: Premium Only Plan (POP) and a full Flexible Spending Account (FSA) Plan.
- Purchasing Discounts & Savings Plans: ProSidian Corporate Perks Benefit Program.
- ProSidian Employee & Contractor Referral Bonus Program: up to $5k referral bonus (payments after 90 days).
- Performance Incentives.
- Flexible Spending Account: Pending.
- Medical, dental and vision plan.
- Remote work: Employees can work remotely.
Apply tot his job
Apply To this Job