Job Description
BEPC has an open position for a Travel Consultant – Apollo Expert
Location: Remote
Benefits: Medical, Dental, Vision, and Life Insurance
Pay Rate: $33.00 – $35.55 Per hour with weekly pay!!!
Term: 6-month contract with possible extensions or permanency based on performance
Shift: 1st shift from 8:00 AM to 5:00 PM, Mon-Fri
- Requirements: BA degree preferred & 3+ years of Apollo GDS Experience is a MUST!!!
- ****NO CORP-TO-CORP CANDIDATES WILL BE CONSIDERED*****
Job Description:
As a Travel Consultant, you will be part of a dynamic, fully remote team supporting corporate business clients with their travel needs. Our team prides itself on its warm, inclusive culture and forward-thinking in travel technology. Career growth is a strong part of our culture—many of our Traveler Care leaders began in this very role and have grown into diverse departments across Amex GBT.
- What you’ll be doing:
- Advise and arrange domestic and international travel for corporate customers, including individual and group bookings.
- Conduct thorough research and analysis to provide the best travel options and proactively offer additional travel-related services.
- Book complex business travel across air, rail, road, and accommodations.
- Use Global Distribution Systems (GDS), with native expertise in APOLLO.
- Ensure full compliance with client travel policies, supplier policies, and regulatory guidelines.
- Handle special customer requests with a proactive and positive approach using professional telephone service techniques.
- Collaborate with team members to coach, mentor, and deliver feedback to continuously improve service standards.
- Additional job responsibilities and key performance indicators (KPIs) will be shared during the interview process.
- What You Bring:
- Minimum 3 years of recent hands-on experience with the APOLLO GDS system (this is a hard requirement).
- Demonstrated experience in international corporate travel.
- Strong communication skills, both written and verbal.
- Passion for delivering excellent client service with a proactive and problem-solving mindset.
- High level of attention to detail and ability to manage sensitive traveler information with integrity.
- Solid understanding of the travel industry, including business travel, leisure travel, or airline reservations.
- Proven ability to independently resolve issues or collaborate with suppliers to address customer concerns.
- Strong teamwork ethic and openness to feedback and continuous improvement.
- Added bonus if you have:
- U.S. Citizenship is required (No Green Card holders, due to client’s government contract).
- Applicants will be subject to an additional government security clearance post-onboarding, which will be coordinated by GBT.
Note: Please ensure your resume reflects your APOLLO experience clearly and includes your shift availability below your name.
Apply Now
Apply Now