Job Description
Description Travel Management System (TMS) Specialist Location: Springfield, VA (Metro Accessible) / Remote Clearance: U.S. Citizen with ability to obtain DHS Suitability Job Type: Full-Time Position Overview We are seeking a Travel Management System (TMS) Specialist to serve as a subject matter expert for the ConcurGov Travel Application . This role ensures efficient, compliant, and user-focused travel operations by supporting system configuration, testing enhancements, and providing advanced user support. You will work closely with stakeholders including the Federal Finance Center (FINCEN), TSA Travel Administrators, and the ConcurGov Help Desk to resolve issues, improve system performance, and support modernization initiatives. Requirements Key Responsibilities Serve as SME for ConcurGov and related travel systems Configure and maintain system components (LOAs, routing lists, policies) Test system updates, enhancements, and support user acceptance testing (UAT) Develop requirements, participate in design reviews, and support system modernization efforts Create training materials, job aids, and user communications Analyze system performance and generate reports to support decision-making Ensure compliance with Federal Travel Regulations (FTR) and agency policies Provide advanced troubleshooting and end-user support Required Qualifications Bachelor’s degree (or 8+ years of relevant experience ) 3+ years of experience with SAP Concur, ConcurGov, or similar systems Experience with system administration (LOAs, routing, policy configuration) Strong understanding of federal financial systems and integrations Experience testing system updates and enhancements Strong analytical, troubleshooting, and communication skills Proficiency in Microsoft Excel, Word, and PowerPoint Knowledge of Federal Travel Regulations (FTR) U.S. Citizenship with ability to obtain DHS suitability Preferred Qualifications Experience with ETS / ETS Next Experience supporting system migrations or modernization efforts Familiarity with GSA GO.gov or federal travel transformation initiatives Experience in change management and user adoption Ability to translate business needs into system solutions ITSC Secure Solutions is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local laws. ITSC is committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment where all employees are treated with dignity and respect. Summary What Makes a Strong Candidate Ability to bridge technical systems and end-user needs Strong stakeholder collaboration skills Proactive in identifying process improvements and efficiencies Detail-oriented with a focus on compliance and accuracy If you are passionate about improving federal travel systems and supporting mission-critical operations , we encourage you to apply.