Job Description
We are seeking self-motivated Remote Reservations Agents to join our team. As a Reservations Agent, you will play a key role in assisting guests with planning idea getaways to fabulous destinations. Bookings include all-inclusive resorts, cruises, vacation rentals, tours, packages, car rentals, theme parks and more!
Applicants can be remote but must reside in the United... States
Responsibilities
Ā Handle client inquiries and provide information on, availability, and amenities
Ā Assist guests in making reservations and booking a vacations
Ā Manage reservation systems to ensure accurate and up-to-date information
Ā Coordinate with vendors to meet guests needs and resolve issues promptly
Ā Provide exceptional customer service to enhance the overall guest experience
SKILLS:
Ā Experience in hospitality industry preferred but not required
Ā Strong customer service skills with a focus on guest satisfaction
Ā Sales skills are a plus
Ā Excellent communication and interpersonal abilities
Ā Ability to work in a fast paced environment
Ā Coachable
Benefits
Ā Fully remote - work from anywhere you choose
Ā Flexible work schedule - Make your own hours and schedule, full-time or part-time
Ā No experience required - unlimited training provided
Ā Access to earned travel industry certifications
Ā Access to online and live travel booking training
Ā One-on-One and team coaching
Ā No sales quota
Ā Travel discounts
Ā Performance based with uncapped earning potential
Ā Access to regular incentives, trips, prizes
Ā Discounted CLIA card and opportunity to qualify for IATAN card
Ā E&O insurance
Ā Great company culture and community
Ā Access to bonuses
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