Job Description
Travelers is a leading property casualty insurer with a commitment to taking care of their customers and communities. They are seeking an Associate Operations Account Specialist to collaborate with underwriting and business partners to manage multi-state, multi-line accounts and ensure high-quality service delivery. Responsibilities Become proficient managing multi-state, multi-line accounts throughout the lifecycle which could include rating/pricing, quoting and issuing policies as well as handling related account activity Contribute to a positive workplace culture by building and maintaining strong working relationships with business partners and agents Gain a rich understanding of business processes by leveraging standardized workflows and state compliance guidelines Synthesize multiple sources of information to make sound decisions Exercise critical thinking and decision-making skills to become a trusted advisor solidifying customer confidence Make a difference to our customers by executing on service level commitments and delivering quality products in a timely manner Perform other duties as assigned Skills Completion of higher education coursework High School Diploma Basic knowledge of Microsoft Suite applications (Word, Excel, etc.) Insurance Education/Designations (CPCU, CIC, etc.) Benefits Health Insurance Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Company Overview Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. It was founded in 1853, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Travelers has a track record of offering H1B sponsorships, with 12 in 2026, 75 in 2025, 47 in 2024, 60 in 2023, 42 in 2022, 27 in 2021, 20 in 2020. Please note that this does not guarantee sponsorship for this specific role.