Job Description
[ad_1]
<strong>Virtual Chat Support</strong> <strong>ADF Medical Services Inc.<br><br></strong>We're hiring a responsive and professional <strong>Virtual Chat Support</strong> agent to assist our patients and clients online. If you're a fast type with a helpful attitude and great written communication — we want to hear from you.<br><br><strong>Role:</strong> Virtual Chat Support Agent<br><br><strong>Department:</strong> Customer Support & Patient Services<br><br><strong>Location:</strong> Fully Remote<br><br>T<strong>ype:</strong> Full-Time / Part-Time<br><br><strong>What You'll Do:<br><br></strong><ul><li>Respond to patient and client inquiries in real time via live chat</li><li>Provide helpful information on services, scheduling, and billing</li><li>Handle multiple chat conversations simultaneously with professionalism</li><li>Document all interactions accurately in our support system</li><li>Escalate unresolved issues to the appropriate department</li><li>Maintain patient privacy and confidentiality per HIPAA guidelines<br><br></li></ul><strong>What We're Looking For:<br><br></strong><ul><li>1+ year of chat support or online customer service experience</li><li>Excellent written communication and grammar skills</li><li>Typing speed of 45+ WPM with accuracy</li><li>Comfortable managing multiple chats at once</li><li>Reliable internet and a quiet home workspace</li><li>Medical or healthcare background is a plus but not required<br><br></li></ul><strong>What We Offer:<br><br></strong><ul><li>Competitive pay</li><li>Health, dental & vision benefits (full-time employees)</li><li>Paid time off & paid holidays</li><li>Flexible shift options</li><li>Career growth opportunities within ADF Medical Services<br><br></li></ul>Powered by JazzHR<br><br>dwJERuaGuD
[ad_2]
apply to this job