Job Description
Join Wayfair, one of the world's largest online destinations for the home, as a Virtual Design Sales Consultant. In this innovative role, you will utilize your creativity, sales expertise, and design knowledge to help customers create their dream homes. As a key member of our Project Team, you will provide exceptional customer service, achieve sales and design goals, and contribute to the growth of our dynamic team.
Key Responsibilities:
- Conduct virtual design consultations to meet sales, design, and productivity targets, aligning with Wayfair's Sales KPIs
- Navigate multiple software applications and tools to provide personalized recommendations based on customers' budgets, styles, and spaces
- Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration
- Manage customer interactions using Salesforce CRM and maintain a high level of organization and self-motivation
- Utilize sales and interior design knowledge to guide customers through design decisions and purchases, ensuring an exceptional customer experience
- Stay up-to-date on design trends, marketplace updates, and product features to provide expert advice and support
Requirements:
- 2+ years of sales experience, with a proven track record of meeting and exceeding quotas
- Degree, background, or certification in interior design
- Strong focus on delivering excellent customer service and achieving sales targets
- Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends
- Proficiency in Google and Microsoft Office applications, with the ability to learn new business systems
- Remote technology proficiency, including virtual communication and video conferencing
- Dedicated private workspace with a hardwired internet connection (25+ Mbps download and 5+ Mbps upload)
Preferred Qualifications:
- 4+ years of sales experience, with 2-4 years of experience in design-related sales
- 1+ year of interior design experience
- Bachelor's degree or college diploma equivalent
Perks and Benefits:
- Steady customer flow without the need for sales, marketing, or commuting
- Comprehensive insurance coverage (health, vision, and dental) starting on Day 1
- 401(k) with company match up to 4%
- Employee discounts on Wayfair products
- Generous time off options, including paid federal holidays, floating holidays, and parental leave
- Tuition reimbursement for pre-approved courses
- Collaborative and inclusive work environment with opportunities for growth and development
- Regular sales contests for extra earning potential
At Wayfair, we value diversity, equity, and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued. If you're a motivated and creative individual who is passionate about design and sales, we encourage you to apply for this exciting opportunity.
Apply Now to join our team as a Virtual Design Sales Consultant and start creating your dream career!
Apply Now