Job Description
- Job Description:
- Monitor and manage the admin inbox daily, ensuring compliance with disclaimers
- Assist legal team with communication to opposing counsel and agencies
- Run weekly payment audits and send overdue reminders
- Process and record initial and recurring payments accurately
- Follow up with clients for missing documents, signatures, or payments
- Draft, send, and upload client letters and agency submissions
- Conduct weekly audits for missing documents and payment records
- Maintain an organized calendar of calls, deadlines, and payment dates
- Schedule welcome calls within 48 hours of client onboarding
- Track and upload signed engagement agreements into Clio
- Keep Clio database updated and organized across all active cases
- Requirements:
- Minimum 1 year of experience in administrative support
- Excellent organizational and time-management skills
- Strong attention to detail and accuracy
- Ability to manage multiple priorities and deadlines
- Professional written and verbal communication skills
- Tech-savvy with proficiency in CRM and legal software
- Problem-solving mindset and proactive approach
- Ability to work independently and as part of a team
- Confidentiality and discretion in handling sensitive information
- Benefits:
- Competitive salary
- Paid Time Off and holiday pay (where applicable).
- Annual Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.
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