Job Description
About the position
- Responsibilities
- Assist guests in a courteous and professional manner.
- Maintain a high standard of service and hospitality.
- Maximize revenue through effective guest service.
- Requirements
- Ability to take written and verbal direction.
- Ability to relate to the public and Drury team members in a warm, friendly, and professional manner.
- Attention to detail and ability to handle multiple tasks simultaneously and efficiently.
- Thorough knowledge of Drury Hotels' policies and procedures for guest service.
- Ability to operate a computer.
- Ability to use the Drury Spirit Reservation Process.
- Nice-to-haves
- Knowledge and skill equivalent to four years of high school.
- Experience working with the public in a service industry.
- Benefits
- Quarterly bonuses based on hotel results.
- Flexible scheduling.
- Paid time off.
- Hotel discounts and free room nights.
- Mentorship and cross-training.
- Development plans and management training.
- Medical, dental, vision, prescription, life, and disability insurance.
- Team Member Assistance Program.
- Company-matched 401(k).
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