Job Description
Job Description: Lehman Website Design and Marketing is looking for a WFH Online Chat Agent to join our team. As a Chat Agent, you will be responsible for providing online customer support through chat, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. Job Responsibilities: • Interact with customers via online chat to provide information and assist with inquiries • Respond to customer queries in a timely and professional manner • Troubleshoot and resolve customer issues effectively • Provide product recommendations and upsell opportunities as appropriate • Maintain a high level of customer service and positive customer interactions • Document customer interactions and transactions accurately Essential Qualifications: • Excellent written communication skills • Strong customer service skills • Ability to multitask and prioritize in a fast-paced environment • Attention to detail • Ability to work independently and as part of a team Desired Experience: The ideal candidate will have up to 2 years of experience in a customer service or online chat support role. Salary & Benefits: • Minimum Salary: $34,000 per year • Maximum Salary: $75,000 per year • Currency: USD • Benefits: To be discussed About the Company: Lehman Marketing Apply tot his job