Job Description
Xperteks Computer Consultancy, Inc. is a premier Managed Services Provider (MSP) seeking a highly energetic team player for a Windows and Mac OS Hybrid Technical Support position. The role involves providing desktop, user, and hardware support, proactive system maintenance, and troubleshooting for clients on a full-time basis.
Responsibilities
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
Skills
- Must be experienced and proficient in Remote Software Technologies
- VPN Connectivity and TCP/IP LAN Networks
- General Network and Firewall troubleshooting
- Windows Troubleshooting
- Printer Troubleshooting
- Microsoft 365 and Cloud other various cloud platforms
- GSuite Administration
- Critical Thinker
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
Company Overview