Job Description
Are you looking for a job where you can feel like a valued part of the team?
Do you have a passion for achieving customer satisfaction and problem solving in a call center environment
...
Then we may have just the job for you!!
We are looking for superstar Customer Service Representatives to work for a great US company! This is a fully remote role .
This is also a contract position of at least 7 months duration - there will be opportunities to be brought on permanently based on performance.
This is a great opportunity for someone who has gotten a fair bit of call center and customer service experience under their belt, and is looking to make a career shift! You'll really enjoy everything this place has to offer!
Advantages
WhatΒs in it for you?
Β $25-40/hr based on expereince
Β Monday-Friday work week - day shifts
Β Working alongside like minded team members and passionate leaders
Β Being part of a growing, dynamic team!
Qualifications
What will make you successful:
Β 2-3 years of call centre experience
Β Capable of working in a fast paced environment
Β Self starter, takes initiative
Β Professional demeanor
Β Good interpersonal, communication and organizational skills
Β Capable of following step by step processes
Β Must be a team player
List of job requirements.
Responsibilities
What you'll do here
Β Receive calls and emails from clients and assist them with various inquiries
Β Troubleshoot/diagnose and problem solve potential issues remotely
Β Provide direction and information to clients to resolve the issue
Β Document any issues for future review purposes
Β Schedule technicians for onsite support
Β Complete work orders
Β Adhere to company policies and procedures to meet customer satisfaction standards
Apply Now