Job Description
We are a growing multi-office dental organization seeking a part-time remote team member to assist with patient balance follow-ups across multiple locations. This role focuses on contacting patients regarding outstanding account balances while delivering excellent customer service.
- Responsibilities:
- Make outbound calls to patients regarding overdue balances
- Answer billing questions in a clear, professional, and friendly manner
- Document all calls and notes accurately in the system
- Maintain a respectful, solution-focused approach with patients
- Qualifications:
- Excellent customer service and communication skills
- Background in collections, billing, or financial follow-ups strongly preferred
- Comfortable using computers and performing accurate data entry
- Professional phone etiquette and strong attention to detail
- Requirements:
- Availability during normal business hours to make calls
- Reliable internet, phone, and quiet home workspace
- Ability to work independently and meet expectations
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 15 – 20 per week
Work Location: Remote
Apply Now
Apply Now